Terms and Conditions
Studios locations (“Rukus”), I hereby understand, acknowledge, and agree to, on my own behalf,
and on behalf of my personal representatives, heirs, assigns, executors, administrators, and next of kin, as follow:
1. I am aware, understand, and acknowledge that there are certain inherent risks and dangers in indoor cycling and exercise equipment in association with the classes, events, activities, and programs and for using the premises, equipment, and facilities.
2. I am voluntarily participating in the activity with full knowledge, understanding, and appreciation of the risks inherent in any physical exercise and expressly assumes all risks of injury and even death which could occur by reason of participant’s participation.
3. I am aware, understand, and acknowledge that some of these risks cannot be eliminated regardless of the care taken to avoid injuries.
4. I do hereby declare myself to be physically sound and suffering from no condition, impairment, disease, infirmity, or other illness that would prevent my participation in any of the activities and programs of Rukus – or use of facilities or equipment. I acknowledge that it has been recommended that I have an annual or more frequent physical examination and consultation with my physician(s), if deemed necessary by my physician(s) as to physical
activity, dance, exercise, and use of exercise and training equipment, so that I might have recommendations concerning these fitness activities and equipment use. I acknowledge that I have either had a physical examination and have been given my physician’s permission to participate, or that I have decided to participate in activity and/or use of equipment without the approval of my physician and do hereby assume all responsibility for my participation
in activities and use of equipment in my activities.
4. Upon entering Rukus, I will inspect the premises, facilities, and equipment and my observation and use of the above shall constitute an acknowledgement that I find and accept such premises to be safe and reasonably suited for
their intended purpose(s).
5. If I do find any unsafe or unreasonably suited conditions with the premises, facilities and equipment, I will immediately cease to continue with any activity and will immediately notify an employee of Rukus of the unsafe or
unreasonable suited conditions.
6. I assume the risk of any and all accidents or injuries of any kind that may be sustained by, or in connection with,
use of the premises of Rukus and agree to use care in the use of the facilities, equipment, and premises of Rukus and to protect against accidents to and by other participants, riders, and guests.
7. I am aware, understand, and acknowledge that the specific risks vary from one activity to another, but range from
(i) minor injuries such as scratches, bruises, and sprains; (ii) major injuries such as eye injury or loss of sight, hearing injury or loss of hearing, joint or back injuries, heart attacks, and concussions; and (iii) catastrophic injuriesincluding paralysis and death.
8. At all times, I shall comply with all stated and customary terms, posted safety signs, rules, and verbal instructions given to me by staff and employees of Rukus.
9. I am aware, understand, and acknowledge that I should consult with a physician or have a physical examination before participating at Rukus or enrolling in any classes, events, or programs at Rukus, especially if I have a history of heart disease, high blood pressure or other chronic illness, or am unaccustomed to physical exertion or have other
physical limitations.
10. If in the subjective opinion of the Rukus staff, I would be at physical risk participating in a Rukus class, event, or program, I understand and agree that I may be denied access to the class, event, or program and facilities until I furnish Rukus with an opinion letter from my medical doctor, at my sole cost and expense, specifically addressing
the concerns of Rukus and stating that the concerns of Rukus are unfounded and without medical merit.
11. I understand and agree to assume full responsibility for any and all injuries or damage which are sustained or aggravated by me in relation to the classes, events, and programs, and facilities; release, indemnify, and hold harmless Rukus, its direct and indirect parent, subsidiary affiliate entities, and each of their respective officers,
directors, shareholders, members, employees, representatives and agents, and each of their respective successors, heirs, and assigns and all others, from and against any and all liability, responsibility, claims, actions, suits, procedures, costs, expenses, damages, injuries, expense, demand or cause of action that I may suffer whether with
respect to personal injury, death, damage to or destruction of property, theft or otherwise that may arise out of or in any way be related to participation in the classes, events, and programs, and from use of the facilities and equipment.
12. I represent and warrant that I have no medical or physical condition that would prevent me from properly using any facilities or equipment, or participating in any class, event, or program.
13. I represent and warrant that I do not have a physical or mental condition that would put me in any physical or medical danger.
14. I represent and warrant that I have not been instructed by a physician not to participate in physical exercise such as that offered by Rukus.
15. I am aware and acknowledge that Rukus makes no claims as to medical results that can or may be obtained through use of the facilities, equipment or services of Rukus. Rukus has neither suggested nor will suggest any
medical treatment to me. Only licensed medical professionals are qualified to give medical advice. I am instructed not to act on the advice given by any unlicensed employee unless such advice has been verified by participant’s licensed physician.
16. I understand and agree that the company is not responsible for property that is lost, stolen, or damaged while in, on, or about the premises.
17. I agree to refrain from using any equipment in a manner inconsistent with its intended design and purpose.
18. I do hereby grant Rukus permission to use my likeness in photograph or video in any and all of its publications, including website entries, filmed classes, and social media, without compensation or any other consideration. I
understand and agree that these materials will become the property of Rukus and will not be returned. I hereby irrevocably authorize Rukus to edit, alter, copy, exhibit, publish or distribute images of me for purposes of publicizing Rukus programs or for any other lawful purpose. In addition I waive the right to inspect or approve the finished product, including written or electronic copy, wherein my likeness appears. Additionally, I waive any rights
to royalties or other compensation arising or related to the use of the photograph or video. IMAGE USE. Member acknowledges and understands that while on Rukus premises, you, or
your minor child's image (including live or recorded video images), may be used or shown on
the Rukus website, pre-recorded classes, or social media outlets (Facebook, Instagram,
YouTube, etc.), and that by entering the premises Member consents to the use of these images.
19. I am aware, understand, and acknowledge that any provision of this Release found to be invalid by the courts having jurisdiction shall be invalid only with respect to such provision or portion and the remainder shall be enforced to the greatest extent possible.
20. I certify that I am at least eighteen (18) year of age, or if I am under such age, my parent or legal guardian certifies that he/she has read and voluntarily signs this agreement.
21. I acknowledge that I have read this Assumption of Risk, Waiver, and Release. I have received the opportunity to consult with my legal counsel and acknowledge that I fully understand the terms of this agreement and acknowledge that I have signed this agreement freely and voluntarily without any inducement, assurance, guarantee, or representation being made. I have read and understood this agreement and I am aware that by signing this
agreement I am waiving certain legal rights, which I or my heirs, executors and representatives may have against Rukus.
22. MARKETING CONSENT. I agree to receive transactional text messages, and emails to the address and contact information provided about but not limited to purchases, ride statistics, promotions, class reminders, or offers. I understand that these communications may be sent via automated dialers, or humans. Standard messaging rates may apply, see carrier for details. You may opt out at any time, via STOP or an in-person request.
23. LIMITATIONS ON AVAILABILITY. It is to be expected that there may be occasional delays,
especially during peak hours, in using the fitness equipment or that you may not always be able
to attend a preferred exercise classes. All members should schedule their desired classes in
advance on the Rukus website, App, or contact the Rukus studio directly to schedule a class.
Member acknowledges that Member must reserve a spot in each ride and must cancel my
reservation at least six (6) hours prior to the start of the ride to avoid late-cancel or no-show
fee(s). Member understands that should member cancel any reservation less than six (6) hours
before the ride, then Member will forfeit the ride credit as if Member had attended. Member
understands that from time to time, Rukus Cycling Studios may offer workshops or other rides
that are completely separate from membership and that if Member wishes to attend such
events, Member understands that Member must pay for them separately. I understand that
Rukus has the right to cancel rides as necessary and to temporarily close the studio if needed
for reasons including but not limited to major holidays, repairs, inclement weather, etc. I
understand that such a cancellation or closed business day will not result in a credit to me or an
extension of my package.
24. NO SHOW/LATE CANCEL FEE. A Monthly Unlimited Member will incur a fee of $10, for every
occurrence, if she/he makes an appointment for a Rukus class and does not show up, or fails to
cancel the class appointment at twelve (12) hours before the start of the class.
25. CHANGE IN MEMBERSHIP OR BILLING INFORMATION. Member must promptly notify Rukus in
writing of any changes in your billing information, address or telephone number. Member
expressly permits Rukus, or its authorized billing company, to obtain such updated information
through payment card networks, card issuers or other third parties.
26. LOANER/RENTAL RETURN FEE. Rukus reserves the right to charge a loaner fee for any ImPulse (Heart Rate Monitor device) no greater than $10 per class. If the loaner is assigned to a rider, and not returned to the studio within 24 hours, a fee of no greater than $79 may be assessed. All fees are the responsibility of the assigned rider.
27. MEMBERSHIP CANCELATION / TERMINATION. Standard Rukus memberships (defined as month to month) require a 30 day cancellation notice to which the rider is responsible for all past due and future payments within the 30 day written cancellation notice. Rukus contracts (defined as a term of 12 months, unless otherwise noted) may not be terminated and the purchaser is responsible for the full term of the contract or until the full term has been financially satisfied. Promotional membership terms and agreement length take precedence over standard terms listed above. Promotional membership terms and agreement are listed at time of purchase. See studio for details. Rukus Cycling Studios practices a contactless contract agreement practice, by accepting these terms the user agrees to our terms and conditions to utilize our services.
28. DESCRIPTION OF SERVICES; HOURS OF ACCESS. Rukus services are class based. In order to
utilize Rukus’ services or facilities, you must sign up for a class on-line at www.gocyclenow.com,
or using the Rukus app. Membership with Rukus shall include access to any Rukus Cycling
Studio. Subject to the class scheduling requirement, Rukus intends to make available to all of its
members and guests during its designated hours and days of operation the following
equipment and services: indoor cycling classes, both live and pre-recorded, and on-demand
cycling for individual use. Rukus provides group exercise classes and on-demand individual
cycling for member use. Some group exercise classes and optional services may require an
additional charge. Rukus reserves the right to revise its list of services at any time for any
reason.
29. CHANGE IN STUDIOS AND OPERATING HOURS. Rukus’ hours of operation may be modified
from time to time without prior notice to members. Rukus reserves the right to change the
studio from time to time, to eliminate or add studios and services, and to change the type or
quantity of equipment and services.
30. INTERRUPTION OF SERVICE. In case of a long-term interruption of service (for example, fire or
act of God), Rukus reserves the right to: (i) freeze memberships and add the lost time once
services resume; or (ii) transfer the membership to another similar conveniently-located Rukus
studio. agree In the event that an act of God (hurricane, earthquake, national emergency, etc.),
causes more than a temporary closing of Rukus studio, Member’s obligations under this
Agreement will be suspended until such time as use of the studio can be resumed and Member
may choose to suspend membership, transfer it to another Rukus, agree or receive a refund of
the unused portion of the membership term.
31. DRESS CODE. Rukus Cycling Studios requires Members and Guests to come prepared for a class
or scheduled ride in athletic gear: athletic top, athletic shorts/pants, and enclosed cycling
shoes. For safety purpose, Rukus reserves the right to refuse entrance into the studio if you are
not dressed accordingly.
32. TECHNOLOGY. Rukus is not responsible for any technology outage, loss of data, or systems malfunction. Technology malfunctions do not void any purchase, membership, or contract.
33. LATE ARRIVAL POLICY. If Member, Guest, or Rider is more than five (5) minutes late for any
class, the Member, Guest, or Rider will lose his/her designated spot and may incur a Late Cancel
Charge and/or forfeit a class session. You must be on time to class to properly stretch and
warm-up prior to engaging in any Rukus Cycling Studios Class. Member, Guest, or Rider
understands and acknowledges that he/she will not be permitted to enter the class five (5)
minutes after the class has started. Please consult the Rukus Studio team for details on the On-Demand Room.
34. DISPUTE RESOLUTION (U.S.). OTHER THAN A CLAIM FOR PERSONAL INJURY, OR A CLAIM
BROUGHT IN SMALL CLAIMS COURT, MEMBER OR RIDER AGREES THAT ANY DISPUTE WITH
RUKUS CYCLING STUDIOS, INCLUDING ITS OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS,
WILL BE RESOLVED, FIRST, THROUGH INFORMAL DISCUSSIONS WITH RUKUS CYCLING STUDIOS;
THEN, IF UNSUCCESSFUL, BY NON-BINDING MEDIATION. IF A MEDIATOR CANNOT RESOLVE THE
DISPUTE, THEN MEMBER OR RIDER AGREES TO WAIVE THE RIGHT TO A JURY TRIAL AND
CONSENT TO BINDING ARBITRATION BEFORE A SINGLE ARBITRATOR UNDER THE THE CURRENT
COMMERCIAL DISPUTE RULES OF THE AMERICAN. ARBITRATION ASSOCIATION
(""AAA"") IN A LOCATION NEAR THE RUKUS CYCLING STUDIO OF ENROLLMENT. MEMBER/RIDER
AND RUKUS CYCLING STUDIOS FURTHER AGREE THAT EACH MAY BRING CLAIMS AGAINST THE
OTHER ONLY IN ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY
PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. MEMBER OR RIDER ALSO AGREES NOT
TO PARTICPATE IN CLAIMS BROUGHT IN A PRIVATE ATTORNEY GENERAL OR REPRESENTATIVE
CAPACITY, OR CONSOLIDATED CLAIMS INVOLVING ANOTHER PERSON'S ACCOUNT IF RUKUS
CYCLING STUDIO IS A PARTY TO THAT PROCEEDING. IF MEMBER OR RIDER DOES NOT WISH TO
BE BOUND BY THIS DISPUTE RESOLUTION PROVISION, MEMBER OR RIDERMAY OPT OUT BY
SENDING A WRITTEN NOTICE TO 300 N New York Ave #1536 - Winter Park FL 32790. WITHIN 90 DAYS AFTER THE
DAY MEMBER OR RIDER SIGNS THIS AGREEMENT. MEDIATION COSTS MUST BE SPLIT EQUALLY.
ARBITRATION COSTS WILL BE BORNE BY RUKUS CYCLING STUDIOS IN AN AMOUNT AS FAIRLY
DETERMINED BY THE ARBITRATOR.
ENTIRE AGREEMENT. Only this Agreement, and all rules and regulations of Rukus, as revised
from time to time, constitute the entire and exclusive agreement between Member and Rukus,
and supersedes all prior written and/or oral promises, representations, understandings and/or
agreements relating to this membership purchase. Verbal agreements with a Rukus employee
will not be accepted as valid.
35. GOVERNING LAW. This Agreement shall be interpreted under the laws of the State of Florida. Any litigation under this Agreement shall be resolved in the courts of the State of Florida.
36. LIMITED LIABILITY. Unless controlling legal authority requires otherwise, any award by a court
or arbitrator is limited to actual compensatory damages. Neither a court nor an arbitrator can
award either party any indirect, special, incidental or consequential damages, even if one party
told the other party that they might suffer these damages.
37. RIGHT TO REVISE. Rukus reserves the right to update, and or adjust these terms of service at anytime.
38. INDEPENDENTLY OWNED AND OPERATED. I understand that this Rukus Cycling Studios may be an independently awarded Franchise studio that is individually owned and operated under the restrictions and guidelines of the Rukus Cycling Franchise .